Effective December 3, 2019
Information We Collect
We may collect two types of information from you: (i) information that you voluntarily and knowingly supply to us (e.g., through a registration process, sign-ups, or other interaction with the Site); and (ii) information that is derived through automated tracking mechanisms.
Information Collected Using Cookies and Other Web Technologies
As you navigate through and interact with our Site, Tetley may automatically collect certain technical information, such as the type of Internet browser or computer system you are using or your IP address (a number assigned to your computer when you browse the Internet), the date and time of your access to the Site, and your browsing actions and patterns. The information we collect using these technical tools is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Site and to deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns;
Store information about your preferences, allowing us to customize our Site according to your individual interests;
Speed up your searches; and
Recognize repeat visitors to the Site for analytical purposes.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services. You may be able to “opt out” of the collection of any information through cookies or other tracking technology by managing them on your own equipment, browser or mobile device. However, if you decide not to accept such tracking technology from us or from our third party vendor’s or partner’s cookies, your ability to use some features on our website may be impaired.
How We Use Your Information
If we collect information from you we may use the information to improve our Site, our services, and your experience with our Site, as well as our products and services. For example we might use information collected from you for any of the following purposes:
to communicate with you about our products and services and those of our subsidiaries, affiliates, and parent companies that may be of interest to you;
to register you for, or notify you that you are a winner of, a sweepstakes, contest or other promotion;
to respond to your queries and requests;
to assist you with managing your account and passwords;
to process product orders submitted by you, communicate with you about the orders, and process payments and refunds;
to undertake, with your consent, any other promotional activities such as providing information about special events;
to build our contact database;
for internal market analysis, such as identification of trends and measuring the amount of traffic to our Site;
to provide you with effective customer service and/or technical support;
to improve the design of our Site; or
deliver target advertising and coupons.
The Site is maintained outside United States of America. If you are located in the United States of America please be aware that any information you provide to us will be transferred outside the United States. By using the Site, participating in any of our services, and/or providing us with your information, you consent to this transfer. Tetley may from time to time share your personal information with its affiliates and trusted third parties who assist us in providing services to users of this Site, including, but not limited to
(i) the development or improvement of our products, services or Site; (ii) the administration of a sweepstakes, contest or other promotion; (iii) advertisers and marketers; (iv) suppliers and distributors of our products; (v) order and credit card processing; (vi) email distribution services; and (vii) website management.
Additionally, to comply with legal requirements, cooperate with law enforcement, prevent fraud and other crimes, and protect the legal rights of Tetley and others, there are circumstances in which we may share the personal information we collect on this Site without notifying you when we, in good faith, believe disclosure is necessary to comply with the law or regulatory requirement; to comply with a subpoena, court order, or other legal process; to cooperate with law enforcement or other governmental investigations (without necessarily requiring the law enforcement or government agency requesting the information to formally serve us with a subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce a contract; or to protect the legal rights, property or safety of Tetley, our subsidiaries, affiliates, officers, directors, agents, and employees, independent contractors, licensors, suppliers, partners, successors, agents, and other users or the public in general or to protect your vital interests. We also reserve the right to report to appropriate law enforcement or government agencies any activities that we, in good faith, believe to be unlawful without providing notice to you.
If we merge or are combined with any other organization, or if we transfer assets or operations to another organization or company, we may disclose the information we collect from you, including personally identifiable information, to third parties in connection with such sale, merger, restructuring, reorganization, dissolution or transfer of all or some of our business, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which information held by Tetley about our Site users is among the assets transferred.
The security of your personal information is very important to us. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have industry standard measures in place to safeguard and secure information and data we collect through the Site. However, it is important that you understand that due to the inherent open nature of the Internet, no website or database is completely secure or “hacker proof” and we cannot guarantee that the information you submit through the Site or the information stored on the Site or our servers, will be completely free from unauthorized access by third parties.
Children’s Online Privacy and Protection Act – Parental Control (“COPPA”)
This Site is not intended to attract or be used by children under the age of thirteen (13). Tetley recognizes the sensitivity of personal information and does not knowingly solicit personal information from or market to anyone under thirteen (13) years of age. If you are under thirteen (13) years of age you may not use this Site and should not provide any information about yourself through this Site. Tetley is committed to complying with all applicable laws and regulations regarding the collection and use of information from children, including COPPA and other applicable laws or regulations. Tetley encourages all parents and guardians to instruct their children in the safe and responsible use of their personal information while using the Internet. Please be aware that there are parental control tools available online that can be used to prevent children from submitting information online without parental permission or from accessing material that is harmful to minors. If you believe that we received information from a child or other person protected under such laws, please notify us immediately by postal mail addressed to Tetley Inc., Consumer Services Department, 5901 West Side Avenue, 4th Floor, North Bergen, New Jersey 07047-6451 or by email at firstname.lastname@example.org and we will take reasonable steps to delete such information from our database.
Contacting Us; Opting-Out
Please contact us at email@example.com or write to us at Tetley USA Inc., Consumer Services Department, Tetley USA Inc.
Consumer Services Department
5901 West Side Avenue, 4th Floor
North Bergen, New Jersey 07047-6451
Special Notice to California Consumers
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your Personal Information to third parties for the third parties' direct marketing purposes. We may share your Personal Information with our affiliates for direct marketing, but we do not sell it to or share it with unaffiliated third parties. You may request a list of our affiliates by contacting us at firstname.lastname@example.org. You may make one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for your response. Please allow up to thirty (30) days for a response.
For CCPA compliant policies, please click here